Privacy Policy

Objective:     Compliance with HIPAA Privacy Standards

Effective Date: August 1, 2022

It is the policy of our practice that all staff preserve the integrity and the confidentiality of protected health information (PHI) pertaining to our patients.  The purpose of this policy is to ensure that our practice have the necessary medical and PHI to provide the highest quality medical care possible while protecting the confidentiality of the PHI of our patient to the highest degree possible.  Patient should not fear about providing information to our practice and its staff for purposes of treatment, payment and healthcare operations (TPO).  To that end, our practice and its physicians and staff will:

• Collect, use and disclose PHI only in conformance with state and federal laws and current patient covenants and/or authorizations, as appropriate.  Our practice will not use or disclose PHI for uses outside of this practice, such as marketing, employment, life insurance applications, etc. without an authorization from the patient.

• Use and disclose PHI to remind patients of their appointments only within their consent.

• Recognize that PHI collected about patients must be accurate, timely, complete and available when needed.  Our practice and and staff will:

• • Implement reasonable measures to protect the integrity of all PHI maintained about patients

• Recognize that patients have a right to privacy.  Our practice and staff respect the patient's individual dignity at all times.  

• Act as responsible information stewards and treat all PHI as sensitive and confidential.  Consequently, our practice and staff will:

  • Treat all PHI data as confidential in accordance with professional ethics, accreditation standards, and legal requirements.

  • Not disclose PHI data unless the patient (or his or her authorized representative) has properly consented to or authorized the release or the release is otherwise authorized by law.

• Recognize that, although our practice "owns" the medical record, the patient has a right to inspect and obtain a copy of his/her PHI.  In addition, patients have a right to request an amendment to his/her medical record if he/she believes his/her information is inaccurate or incomplete.  Our practice and staff will:

  • Permit patients access to their medical records when their written requests are approved by our practice.  If we deny their request, then we must inform the patients that they may request a review of our denial.  In such cases, we will have an on-site healthcare professional review the patients' appeals.

  • Provide patients an opportunity to request the correction of inaccurate or incomplete PHI in their medical records in accordance with the law and professional standards.

• All physicians and staff of our practice will maintain a list of all disclosures of PHI.   We will provide this list to patients upon request, so long as their requests are in writing.

• All physicians and staff of our practice will adhere to any restrictions concerning the use or disclosure of PHI that patients have requested and have been approved by our practice.

• All physicians and staff of our practice must adhere to this policy.  Our practice will not tolerate violations of this policy.  Violation of this policy is grounds for disciplinary action, up to and including termination of employment and criminal or professional sanctions in accordance with our practice's personnel rules and regulations.

• Our practice may change this privacy policy in the future.  Any changes will be effective upon the release of a revised privacy policy and will be made available to patients upon request.

• Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

• SMS opt-in data and consent will not be shared with any third parties.

• Contact method for SMS and privacy questions:  KencyMedicalServices@Gmail.com

• Consumer personal information, including phone numbers and SMS consent data, will not be sold, shared, or transferred to external organizations under any circumstances for SMS registration purposes.

• We place protections against unauthorized access or sharing, including administrative, technical, and physical safeguards in place to protect patient data.

• Users can opt out of SMS messages at any time by emailing KencyMedicalServices@Gmail.com. 

Data Sharing

• Customer data is not shared with 3rd parties for promotional or marketing purposes.

• Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

Kency Medical Services PLLC Messaging Terms and Conditions

1. The messaging program consists of general conversational messaging to answer questions and provide support to customers.

2. You can cancel the SMS service at any time. Just text 'STOP' to the phone number from which you received messages. After you send the SMS message 'STOP' to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.

3. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at KencyMedicalServices@gmail.com.

4. Carriers are not liable for delayed or undelivered messages.

5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on communication needs. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

6. If you have any questions regarding privacy, please read our privacy policy contained in the rest of this document/page. 

Fred E. Kency Jr., MD

Owner, Kency Medical Services PLLC